Alaskan Fish Burger Sucks

Aku bukan typical ‘customer always right’ kinda guy. Since pada aku money not the most important value dalam life, so malas la nak berkira dengan peniaga. Even we pay for what ever we desire to get, not everything money can buy. Sikit-sikit betolak ansur je lah.

But last week, aku makan KFC’s Alaskan Fish Burger and one thing melekat dalam fikiran aku. The burger is priced at RM5.30 a la carte, and RM7.70 for a combo set that includes a regular coleslaw and a regular carbonated drink. They promote it like mad, everywhere boleh jumpa advertisement pasal product terbaru dari KFC ini. One of the most important elements of their marketing strategy is ‘money back guarantee’. Masa pelancaran product ini pun KFCH managing director Jamaluddin Md Ali cakap:

“As part of our promotion for the burger, we are also offering a money back guarantee for those who are dissatisfied with the taste,” - KFCH managing director Jamaluddin Md Ali..

Source: TheStar

So, to be honest memang tak suit dengan taste aku pun, not their fault la, maybe memang dah terbiasa makan ayam KFC then bila try ikan rasa tak sedap. Bila ternampak je banner dalam restaurant yang tulis, boleh claim duit kalau rasa tak sedap dengan isi form kat kaunter, aku pun berminat nak try. Sadly, bila aku ask for the form, staff di sana cakap, ‘Takde..!’ Tanpa rasa bersalah je dia bagi jawapan macam tu. Teringin juga nak merasa buat kecoh dalam kedai makan, but my girl friend dah make her move towards my car. Aku pun terfikir, berapa ringgit sangat, rugi masa, tenaga and air liur aku je.

Its weird how stupid this KFC’s management for not kotakan janji yang mereka buat. Mereka berani memperbodohkan pengguna sebab they knows, most people will not even ask for their money back, walau tak sedap mana pun. Even kalau ada yang nak claim, will end up like me, maybe 2-3 minggu tak pergi KFC, lepas tu akan rindu dengan Hot & Spicy dan cheesy wages. Don’t know whether KFC di federal highway is the only outlet yang tidak mempunyai form tu, if anyone visit KFC please ask for the form. Let me know…..